Rick’s answer: Yes Sherry, there is a way to force an iPhone 5c to shut down in most situations. Here’s how:
1 – Press and hold the Power button and Home button at the same time.
2 – When you see the apple, release the buttons and the phone should power down. This method is a lot better than just allowing the battery to die.
Your iPhone is still under warranty so I recommend taking it
in and asking them check it out for you. It could be something as simple
as a rogue app that’s causing the hang-ups, but it could also be a
hardware problem. It’s best to find out what the problem is while the
phone is still under warranty.And by the way, I too like the way you can simply remove the battery when most Android phones freeze up on you. I guess Apple wants you to simply trash your iPhone 5c when the battery goes bad, but you can in fact replace it. Click here for a video that shows how to do it.
Update from Sherry: Thanks for your help Rick. I tried what you suggested, and it worked. I took the phone inand they tested it. Turns out it was a game that my son had downloaded. They removed it, and so far the phone is running perfectly. Thanks again!!!